Review Management Made Easy

Boost Your Local Search Rankings with Automated Review Management

Smartphone displaying Google Maps with a 5.0-star rating and 233 reviews for restaurants in San Francisco, emphasizing local search visibility and review management.
Woman with glasses smiling at a laptop, showcasing Google review interface with five-star rating and thumbs-up icon, emphasizing automated review management for enhancing online reputation.

Get More Google Reviews Automatically

Our review automation system makes it easy to get more reviews on Google Maps, without lifting a finger. Seamlessly integrate with your existing customer management platform to automatically send review requests, turning feedback into a hands-off process. Let us handle the work while you focus on growing your business.

Boost Your Rankings With SEO-Optimized Reviews

Did you know that nearly 40% of customers skip leaving reviews because they’re unsure of what to write? With our “Suggested Reviews” feature, you can make it easier for them. When activated, our review tool prompts your customers to share what they loved about your business and automatically generates a review for them to post on Google.

Customer feedback interface for Joe's Pizza, featuring smiley ratings and options for review categories like price and quality, with a prompt for Google review submission.
Person approving a review reply on a laptop, showcasing DockSyde Creative's automated review management system for enhancing customer interactions.

Simplify Your Google Review Replies

Receive personalized review response suggestions directly to your inbox. All you need to do is approve them or make minor edits. Alternatively, switch to autopilot mode and let the system handle all your review replies automatically, saving you time and effort.

Make Your Review Responses Truly Yours

Train our AI to reply to reviews in your distinct voice, handling various situations just as you would. Your customers will never know the difference, and every response will feel authentic and in line with your brand.

Train review replies interface on a laptop, featuring a text input box for customizing responses, with a bowl of snacks and a basket in the background, illustrating user-friendly review management tools for businesses.
Smartphone displaying a 5-star Google review with highlighted customer feedback, emphasizing review management and customer engagement.

Direct Reviews Wherever You Need Them

Choose where you want each review to be directed—whether that’s Google, other review platforms, a custom feedback form, or a unique URL. Tailor your review strategy to suit your business needs and streamline customer feedback.

Manage all Your Reviews in One Convenient Dashboard

Access and manage all your Google reviews, track key performance metrics, and discover actionable tips to gather more feedback, all from a single, user-friendly dashboard.

Woman with curly hair smiling while using a review management dashboard, showcasing metrics and analytics for customer feedback and online reputation management.
Email notification on smartphone reminding user to gather customer reviews, featuring DockSyde branding and a review request link.

Get Notified When you Need More Reviews

We’ll notify you when your review count is low, providing helpful strategies to gather more. Our platform is designed to keep you on top of your reputation and help you succeed.

Flag Negative Reviews with Ease Using Google

With our Google reviews monitoring tool, we automatically audit your reviews from day one and continue to track them. If any reviews violate Google’s guidelines, we flag them for you, making it easier to request removal. While we can’t remove reviews directly, flagging them with Google is the first step toward maintaining a positive online reputation. Plus, we’ll show you exactly how to flag reviews yourself for added control.

Customer review interface displaying a 1-star rating with an angry emoji, emphasizing negative feedback, alongside a hand interacting with a smartphone, relevant to review management strategies.

Frequently Asked Questions

Our review management solution is billed monthly per Google Business Profile, based on the number of profiles it’s actively managing.

Yes, we are fully compliant with Google’s review management policies.

We provide you with a custom URL and QR code that you can easily provide to your clients to gain more reviews. We can also assist with setting up automations so that you can send automated review requests. 

While we cannot directly remove legitimate reviews, we help you respond professionally to negative feedback and implement strategies to encourage satisfied customers to share their positive experiences.

Get your free site audit today!