Our Commitment to Safeguarding Your Privacy

DockSyde Creative, LLC – Privacy Policy

Effective Date:[Insert Date]

DockSyde Creative, LLC (“DockSyde Creative,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website or services.

1. Company Information

DockSyde Creative, LLC

4841 N. Indian Lake Rd

Traverse City, MI 49696

📧 support@docksyde.co

2. Information We Collect

a. Information You Provide

We may collect personal information you voluntarily provide, including:

Name
Business name
Email address
Phone number
Billing information
Login credentials (when necessary for service delivery)

b. Automatically Collected Information

When you access our website or services, we may collect:

IP address
Browser type
Device information
Access times
Pages visited
Referring URLs

3. How We Use Information

We may use collected information to:

Provide and manage hosting and maintenance services
Process payments
Communicate service updates or support responses
Improve service performance
Comply with legal obligations
Prevent fraud or abuse

4. Hosting & Client Website Data

DockSyde Creative may have access to:

Website files
Databases
Email accounts
DNS records

This access is solely for service delivery and support. We do not monitor, review, or claim ownership over client website content.

5. Data Sharing & Disclosure

We do not sell personal data.

We may share information with:

Hosting infrastructure providers
Payment processors
Security and monitoring providers
Legal authorities if required by law

All third parties are limited to using data only as necessary to provide services.

6. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

Analyze website traffic
Improve user experience
Monitor performance

You may disable cookies through your browser settings.

7. Data Retention

Client data is retained only as long as necessary to provide services
Upon termination, website data may be deleted after 30 days
Backup retention is not guaranteed

DockSyde Creative is not responsible for data once deleted.

8. Data Security

We implement reasonable administrative and technical safeguards.

However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights (Michigan & U.S.)

You may request:

Access to personal information
Correction of inaccurate information
Deletion of personal data (subject to legal obligations)

Requests should be sent to support@docksyde.co.

10. Third-Party Websites

Our website may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of services constitutes acceptance of revisions.

12. Contact

📧 support@docksyde.co

Information We Collect

DockSyde Creative collects two types of information from users: personal information and non-personal information. Personal information includes data you provide when filling out forms, signing up for a newsletter, creating an account, or contacting us, such as your name, email address, phone number, and mailing address. Non-personal information is automatically collected data, such as your IP address, browser type, device information, and browsing activity on our website.

We use this information to provide, operate, and maintain our services, as well as to send you newsletters, updates, or promotional content (which you can opt-out of at any time). In the event of a business transfer, merger, or sale of our company assets, we may also use your information.

Data Protection and Security

DockSyde Creative takes appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard practices to safeguard your information, but no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

If you have any questions or concerns regarding our Privacy Policy, please contact us at the email, phone, or address provided at the end of this document.

Cookies and Tracking Technologies

DockSyde Creative may use cookies and similar technologies to enhance your experience, gather analytics, and improve our services. These technologies collect information about your browsing activity and device, which we use to better understand how you interact with our website and to provide you with a more personalized experience.

You can manage your cookie preferences and opt-out of certain tracking technologies through your browser settings. However, please note that disabling cookies may limit your ability to use some of our website's features and functionality.

Your Rights and Choices

As a user of DockSyde Creative's services, you have certain rights and choices regarding the personal information we collect and use. You have the right to access, correct, or delete your personal information, as well as to opt-out of marketing communications and the use of certain tracking technologies.

If you have any questions or would like to exercise your rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your requests in accordance with applicable data protection laws.