Protecting Your Privacy: DockSyde Creative's Commitment

DockSyde Creative, LLC – Privacy Policy

Effective Date:[Insert Date]

DockSyde Creative, LLC (“DockSyde Creative,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website or services.

1. Company Information

DockSyde Creative, LLC

4841 N. Indian Lake Rd

Traverse City, MI 49696

📧 support@docksyde.co

2. Information We Collect

a. Information You Provide

We may collect personal information you voluntarily provide, including:

Name
Business name
Email address
Phone number
Billing information
Login credentials (when necessary for service delivery)

b. Automatically Collected Information

When you access our website or services, we may collect:

IP address
Browser type
Device information
Access times
Pages visited
Referring URLs

3. How We Use Information

We may use collected information to:

Provide and manage hosting and maintenance services
Process payments
Communicate service updates or support responses
Improve service performance
Comply with legal obligations
Prevent fraud or abuse

4. Hosting & Client Website Data

DockSyde Creative may have access to:

Website files
Databases
Email accounts
DNS records

This access is solely for service delivery and support. We do not monitor, review, or claim ownership over client website content.

5. Data Sharing & Disclosure

We do not sell personal data.

We may share information with:

Hosting infrastructure providers
Payment processors
Security and monitoring providers
Legal authorities if required by law

All third parties are limited to using data only as necessary to provide services.

6. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

Analyze website traffic
Improve user experience
Monitor performance

You may disable cookies through your browser settings.

7. Data Retention

Client data is retained only as long as necessary to provide services
Upon termination, website data may be deleted after 30 days
Backup retention is not guaranteed

DockSyde Creative is not responsible for data once deleted.

8. Data Security

We implement reasonable administrative and technical safeguards.

However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights (Michigan & U.S.)

You may request:

Access to personal information
Correction of inaccurate information
Deletion of personal data (subject to legal obligations)

Requests should be sent to support@docksyde.co.

10. Third-Party Websites

Our website may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of services constitutes acceptance of revisions.

12. Contact

📧 support@docksyde.co

Information Collection and Usage

At DockSyde Creative, we are committed to being transparent about the information we collect and how we use it. We gather both personal and non-personal data to provide and improve our services, as well as to deliver relevant content and updates to our users.

The personal information we collect may include your name, email address, phone number, and mailing address. We use this data to fulfill your requests, communicate with you, and enhance your overall experience with our platform. The non-personal information, such as IP addresses, browser types, and browsing activity, helps us analyze trends and optimize our website's performance.

Data Security and Protection

Protecting the privacy and security of your information is of utmost importance to us. We employ appropriate measures, including industry-standard encryption and access controls, to safeguard your data from unauthorized access, alteration, or destruction.

While we strive to maintain the highest levels of data security, we acknowledge that no method of data storage or transmission is completely foolproof. We remain vigilant and continually evaluate our security protocols to ensure your information is protected to the best of our ability.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your user experience and gather valuable analytics. These tools allow us to remember your preferences, analyze website usage patterns, and improve the overall quality of our services.

You have the option to manage your cookie preferences or opt-out of tracking altogether. However, please note that disabling certain cookies may impact the functionality of our website or prevent us from providing you with the full range of our services.

User Rights and Inquiries

At DockSyde Creative, we respect your rights regarding your personal data. You have the ability to access, update, or delete your information, as well as withdraw your consent for data processing at any time.

If you have any questions, concerns, or requests related to your privacy and the handling of your data, please don't hesitate to contact us. Our team is dedicated to addressing your inquiries and ensuring your privacy is protected.